Your well-being is our priority

Responsible Gaming – Build Safe & Healthy Betting Habits at www93

Www93 believes sports betting is a form of entertainment, never a burden. We're here to support responsible gaming every step of the way – from setting limits to getting help when you need it.

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Your game
In Your Control
Set your limits
Play for Fun
Deposit Limit Setting
Self-Exclusion Feature
Session Time Reminder
24/7 Support Centre

Core Responsible Gaming Tools

Protective tools www93 provides for you

💰 Financial Control
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Set Deposit Limits

Set your own daily, weekly, or monthly deposit cap. Any reduction takes effect immediately. Increasing your limit requires a 7-day waiting period – this is in place to protect you.

⏱ïļ Time Management
⏰

Session Time Limits & Reminders

Decide how long you'll play before you begin. www93 will remind you when the time is up. Avoid long sessions and stay refreshed.

ðŸšŦ Take a break
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Cooling-Off & Temporary Break

You can take a temporary break anywhere from 24 hours to 6 weeks. During this period, logging in will not be possible. Your account will be reactivated automatically once the break period ends.

🔐 Long-Term Protection
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Self-Exclusion

Exclude yourself from the platform entirely for anywhere between 6 months and 5 years. Once self-exclusion is activated, it cannot be lifted before the chosen period ends.

📊 Reality Check
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Net Position Tracker

Track all your wins and losses in one place. This clear, transparent breakdown helps you make smarter decisions.

ðŸ‘Ļ‍ðŸ‘Đ‍👧 Family Protection
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Parental Control Support

Set up parental controls on shared family devices to keep minors away from www93. Our support team is available to assist if needed.

How to Activate Protection Tools

Set your own limits in just a few simple steps

Free
1

Deposit Limit

Account Settings → Responsible Gaming → Deposit Limit → Enter amount → Save.

Instant
2

Session Time Limit

Account Settings → Time Management → Choose your session duration → Confirm.

Instant
3

Cooling-Off Break

Contact support or go directly to Settings to activate a break ranging from 24 hours to 6 weeks.

Permanent Protection
4

Self-Exclusion

Email support@www93.bet or request via the support chat — it takes effect within 24 hours.

Check Yourself

If you answer "Yes" to any of the questions below, consider seeking help

1
Do you find yourself placing bigger bets to try to win back money you've lost?
2
Do you tend to bet in secret, hiding it from family or friends?
3
Have you ever tried to stop betting but couldn't?
4
Do you consistently end up spending more than your planned betting budget?
5
Do you find your focus drifting toward betting at the expense of work, studies, or family responsibilities?
6
Have you ever borrowed money or dipped into your savings to fund your betting?

⚠ïļ If you answered "Yes" to 2 or more of the questions above, please reach out to www93 Support. We don't judge — we're here to help.

Recognize the early warning signs

Staying aware early on makes it much easier to avoid bigger problems down the line

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Chasing Losses

Frustration or emotional distress after a loss, along with a strong urge to win it back.

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Losing track of time

Hours can slip by unnoticed once you start playing.

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Growing Financial Pressure

Struggling to cover everyday expenses, yet unable to stop betting.

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Social Withdrawal

Spending less time with friends or family in favour of betting.

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Hiding Behaviour

Betting activity, costs, or amounts are being hidden from close ones.

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Emotional distress

Feeling irritable or restless when you can't play or place a bet.

Responsible Gaming – www93's Philosophy & Commitment

Betting on www93 is about more than just winning or losing. We want every member to experience betting as a fun form of entertainment. That's why Responsible Gaming isn't just a policy for us — it's the foundation of our platform.

Important Reminder

Betting is entertainment. There's no guarantee you'll recover money you've lost. Only bet what you can genuinely afford to lose.

Why Is Responsible Gaming So Important?

Online betting is growing rapidly in Bangladesh. During cricket season, the IPL, or the World Cup, many people get caught up in the excitement and bet more than they intended. What starts as harmless fun can gradually become a habit. www93 doesn't want that to happen. That's why we've built the right tools to help you form healthy habits from the very start.

Research shows that people tend to overestimate their chances of winning and are slow to walk away from losses. Being aware of these psychological tendencies makes responsible gaming much easier. www93's protective tools are designed specifically to help you counter them.

Keep in mind: A smart bettor knows their limits. Every win comes with an equal chance of loss.

Budget Planning – The First Step to Responsible Gaming

Before you play on www93, decide upfront – what is the maximum amount in BDT you can afford to spend on betting this month? It should be an amount whose loss would have no impact on your daily life or household expenses. Some players set aside a portion of their monthly entertainment budget for betting – that's a smart approach.

Once you've set your budget, lock it in using www93's deposit limit feature. No matter how tempting a match looks or how high the excitement runs, you won't be able to go beyond your set limit. This one small step can save you from much bigger problems down the line.

What to Do Whether You Win or Lose

The urge to bet more after a win is natural – but winning streaks don't last forever. A good rule of thumb: withdraw a portion of your total winnings (say, 50%) and keep the rest in play. This way, your principal stays protected.

Keep a cool head after a loss. Placing increasingly larger bets to "recover" lost money – known as chasing losses – is the most dangerous habit of all. Use www93's cooling-off feature in these moments. A short break helps you think clearly and make better decisions.

Contact www93's Responsible Gaming Team

If you or someone you know seems to be struggling with a gaming problem, don't wait – reach out to us. www93's dedicated support team will listen with empathy and provide the help needed. We don't judge; we just help.

  • Live Chat: Active 24/7 – chat with us in Bengali.
  • Email: support@www93.bet — use the subject line "Responsible Gaming".
  • Enable self-exclusion directly from Settings.
  • Family members seeking help on someone's behalf are equally welcome.

5 Steps to Building Healthy Betting Habits

Follow these 5 simple rules to keep betting enjoyable every time

1
Set your budget before you start

At the start of each month, set aside a fixed amount specifically for betting — money that comes from your entertainment budget, not your essential expenses. Set a deposit limit on www93 to make sure you never go over that budget.

2
Set a time limit and stick to it

Decide in advance how long you'll play each day and use www93's session time limit feature. Make sure betting shares your time with family, work, and other activities you enjoy.

3
Stay calm, even when you lose

Losing is a normal part of betting. Don't chase losses with bigger bets out of frustration or anger. Use the cooling-off feature and take a short break whenever you find yourself in that situation.

4
Evaluate Yourself Regularly

Once a month, ask yourself honestly – is betting having a negative impact on my life? If the answer gives you pause, take the necessary steps.

5
Don't Hesitate to Ask for Help

If you feel things are getting out of hand, contact www93 Support right away. Asking for help isn't a sign of weakness — it takes real courage.

FAQ

Frequently Asked Questions About Account Security & Watching Games

Setting up two-step verification (2FA) is quick and easy. Log in to your account, then click your profile icon in the top right corner and go to "Account Settings" or "Security". You'll find the "Two-Step Verification" or "2FA" option there. Once you enable it, a one-time OTP will be sent to your registered mobile number. Enter that code to confirm, and 2FA will be active. From that point on, every login will require both your password and the OTP sent to your phone. This protects your account from unauthorized access — even if someone manages to get hold of your password, they won't be able to log in without your phone.

To follow live scores and real-time match updates on www93, head to the Sports Betting section. You'll see a "Live" tag next to ongoing matches. Click any live match to access a detailed scorecard with ball-by-ball updates, run rate, wickets, and over-by-over stats – all refreshing in real time. For cricket, ball-by-ball updates are available. Select matches may also offer live streaming – look for the play button. In the Live Betting feature, odds and scores update simultaneously, making it easier to decide on the spot. The full feature works seamlessly on the mobile app as well.

Play Responsibly, Stay Happy

Join www93 and enjoy a safe, fun betting experience with our full suite of protective tools.

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